--- title: View in Browser description: View in Browser gives a sent email a private browser link so the recipient can open the same email in a web browser. The setting is configured per email template. The browser copy can expire after a set number of… url: "https://nelxstudio.com/docs/view-in-browser/" updated: "2026-10-04" category: Nelx JFB Email Templates --- # View in Browser View in Browser gives a sent email a private browser link so the recipient can open the same email in a web browser. The setting is configured per email template. The browser copy can expire after a set number of days, or you can keep it without an expiry. ## Open the Template Go to: **WordPress Admin → Nelx JFB Email Templates → Form Templates** Open the template you want to configure. The **View in Browser** settings are in the email settings area of the template. ## Enable View in Browser Turn on: **Enable View in Browser** When the template sends an email, the plugin stores a browser copy and adds a **View in browser** link to the email header. The link appears at the top-right of the header. If the email also has a logo, the link appears above the logo. ![View in browser settings](https://nelxstudio.com/wp-content/uploads/2026/10/nelx-jfb-email-tempates-view-in-browser.jpg) ## Choose How Long the Browser Copy Should Remain Available Use: **Retention in days** to choose how long the private browser link should work. The default is: **7 days** The setting accepts values from 1 to 3650 days. After the retention period ends, the browser copy is no longer available. Expired copies are cleaned up automatically. ## Keep the Browser Copy Without an Expiry Turn on: **Keep indefinitely (no expiry)** when the browser copy should not expire automatically. Use this only when you actually need long-term browser access. Otherwise, a normal retention period keeps old browser copies from remaining on the site indefinitely. ## Who Can Open the Browser Link? The browser page does not ask the visitor to log in. Anyone who has the private link can open the stored email while the link is still valid. Because of that, treat the link as part of the email itself. Do not publish it or place it somewhere public if the email contains information intended only for its recipient. The browser page is also marked so search engines should not index or archive it. ![Sample view in browser email](https://nelxstudio.com/wp-content/uploads/2026/10/nelx-jfb-email-tempates-view-in-browser-email-sample.jpg) ## What Happens After the Link Expires? If the browser copy has expired or is no longer available, the page shows: **This email is unavailable or has expired.** The normal email already delivered to the recipient is not affected. ## The Browser Version Uses the Sent Email The browser copy is stored from the final email content used for delivery. This means the recipient sees the same rendered email rather than a second template that has to be maintained separately. If the email cannot be sent, its reserved browser copy is discarded. If a browser link cannot be created, the normal email delivery can still continue without it. ## Previewing a Template With View in Browser Enabled The template Preview can show how the **View in browser** link sits in the header. Previewing does **not** create a permanent browser copy or a real recipient link. A real browser copy is created when the template sends an email. ## Inbox Preview Text Just above View in Browser, the template also includes: **Inbox preview text** This is a separate feature. It lets you provide a short plain-text summary that supporting email clients can show beside or below the subject in the inbox. For example: ``` Your application has been received. Reference details are inside. ``` If you leave it empty, the email client can use its normal message snippet instead. Inbox preview text works independently from View in Browser. You can use one, both, or neither. The field accepts up to 500 characters, but a short sentence is usually easier to read in an inbox preview. ## A Practical Setup For a normal transactional email: 1. Enter a short **Inbox preview text** if you want one. 2. Turn on **Enable View in Browser**. 3. Leave **Retention in days** at 7, or choose a period that fits the email. 4. Leave **Keep indefinitely** off unless there is a clear reason to keep the browser copy permanently. 5. Save the template. 6. Use **Preview** to check where the browser link appears. 7. Send a real test submission and open the link from the delivered email. ## If the View in Browser Link Is Missing Check these points: 1. Make sure **Enable View in Browser** is turned on for that template. 2. Save the template after changing the setting. 3. Send a new test email. An email sent before the feature was enabled will not gain a browser link afterwards. 4. Confirm that you are checking the delivered email, not expecting the Preview link to create a real stored copy. ## If the Link Says the Email Is Unavailable or Expired Check whether: - the retention period has passed; - the email send failed; - the browser copy was removed during cleanup after expiry. If you need a longer period, increase **Retention in days** for future emails. Changing the template setting does not recreate an already expired browser copy. ## Where to Go Next For the logo and colors used around the View in Browser link, see **[Email Branding & Global Styles](https://nelxstudio.com/docs/email-branding-global-styles/)**. For the rest of the template setup, see **[Creating Your First Email Template](https://nelxstudio.com/docs/creating-your-first-email-template/)**.